Managed Print Services

MicroAge Kingston can help managing your office printing needs.

MicroAge Kingston understands the challenges organizations are facing today. We offer a range of solutions to help your business save time and money.

Through an analysis of your print environment, MicroAgeKingston can design a Managed Print Service solution tailored to your needs. The services listed below can be scaled for your team, department or company-wide.

Most companies are not aware of the true cost of managing their printing environment.

Maintaining and supporting imaging and printing devices can put a strain on a company’s IT personnel and resources. With growing demands and rationalization, it is increasingly difficult to refresh aging devices and keep up with maintenance and training.

• 20% of all Help Desk service requests are printer related
• 15% of Help Desk resources are spent resolving imaging and printing issues

MicroAge Kingston understands the challenges organizations are facing today. We offer a range of solutions to help your business save time and money.

Through an analysis of your print environment, MicroAgeKingston can design a Managed Print Service solution tailored to your needs. The services listed below can be scaled for your team, department or company-wide.

Services

Analysis of current print environment

  • SWOT Analysis (Strengths, Weaknesses, Opportunities, and Threats)
  • Real consultative method
  • Multivendor approach with solutions from HP, Lexmark, and Xerox

Recommendations based on a global strategy

  • Corporate objective
  • Financial impact
  • Users productivity
  • Consolidation
  • Cost reduction
  • Design with best practices and industry standards
  • Print policies
  • ROI
  • Management tools
  • Security

Deployment and installation

  • Transition support
  • Logistics support
  • Integration into the network

Management, maintenance, and support of your printing devices

  • Support of IT
  • Support of Users
  • Training
  • Single helpdesk support
  • Preventive maintenance when required to maximize device uptime
  • Automated management of consumables

Installation and configuration of administrative tools

  • Report on device effectiveness
  • Report on cost effectiveness
  • Reduce cost by improving visibility over your printing fleet
  • Improvement based on data collected
  • Remote monitoring and proactive maintenance

Destruction of Information and Recycling of Equipment

MicroAge Kingston’s services and solutions offering
can assist your organization in helping
regain control over your printing fleet while
reducing the costs of supporting these
assets.

Let us make your job easier with more time to focus on tasks of higher priority than your printers.

Whether you’re looking for a trusted partner to proactively deliver your printer supplies when and where you need them, or manage your entire print environment (printers, service and supplies), you’ll be pleased to know that our print management solutions combine both the latest in print monitoring software and a proven fulfillment system that’s been customized to save time, money and the environment.

Select the service level you want and let's get started!

Program Benefits Print supplies management Print management services
Cost reduction Yes Yes
Toner level reporting Yes Yes
Proactive supply ordering Yes Yes
Order status tracking Yes Yes
Usage monitoring Yes Yes
Toner consumption data Yes Yes
Order accuracy assurance Yes Yes
Inventory Management Yes Yes
Theft Prevention Yes Yes
Sustainability improvements Yes Yes
Total print visibility No Yes
Print related cost control No Yes
Single vendor accountability No Yes
Simplified billing No Yes
Workflow optimization No Yes
On site service No Yes
Nation-wide service & support No Yes
Advanced usage reporting No Yes
Security protection No Yes
Carbon footprint reduction No Yes
Quarterly business reviews No Yes
Corporate print policies No Yes
Mobile-ready solutions No Yes

Ready to find out more?

Ask us your questions or book a free consultation to discuss your IT needs.