How to disinfect your devices and maintain a healthy work environment.

MicroAge is dedicated to providing our clients with market-leading business solutions that help them be innovative, productive and support their well-being. With public health concerns spreading worldwide, MicroAge wants customers to have the information they need to effectively clean their devices and to
assist you in maintaining a healthy work environment.

The Public Health Agency of Canada recommends cleaning surfaces, followed by disinfection, as a best practice for the prevention of viral respiratory illnesses in households and community settings.

Cleaning Guidance: All Business Devices & Printing Solutions

A recommended disinfectant that is also safe to use on most office devices is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This is commonly referred to as rubbing alcohol.

  1. Please follow the steps below to use the recommended alcohol solution to clean high-touch, external surfaces on your devices:
    Wear disposable gloves made of latex (or nitrile gloves if you are latex-sensitive) when cleaning and
    disinfecting surfaces.
  2. Turn off the device and disconnect AC power (for printers, devices should be unplugged from the outlet). Remove batteries from items like wireless keyboards. Never clean a product while it is powered on or plugged in. Disconnect any external devices.
  3. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. Do not use fibrous materials, such as paper towels or toilet paper. The cloth should be moist, but not dripping wet.  (Isopropyl Alcohol is sold in most stores, usually in a 70% Isopropyl Alcohol / 30% Water solution. It may also be marketed as rubbing alcohol.
  4. Do not spray any liquids directly onto the product.
  5. Gently wipe the moistened cloth on the surfaces to be cleaned.
  6. Do not allow any moisture to drip into areas like keyboards, display panels or USB ports located on the printer control panels, as moisture entering the inside of an electronic product can cause extensive damage to the product.
  7. Start with the display or printer control panel (if applicable) and end with any flexible cables, like power, keyboard and USB cables.
  8. When cleaning a display screen or printer control panel, carefully wipe in one direction, moving from the top of the display to the bottom.
  9. Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on.
  10. After disinfecting, copier/scanner glass should be cleaned again using an office-grade glass cleaner sprayed onto a clean rag to remove streaking. Streaking on the copier/scanner glass from the recommended cleaning solution can cause copy quality defects.
  11. Gloves should be discarded after each cleaning. Clean hands immediately after gloves are removed.

Instructions for Safe Handling

It is important to handle isopropyl alcohol in a safe manner at all times.

  • Avoid contact with skin, eyes, and clothing.
  • Keep away from heat and sources of ignition.
  • Use with adequate ventilation.
  • Store in a cool, well-ventilated place. Keep container tightly closed.
  • In the event of contact with isopropyl alcohol, wash skin thoroughly with soap and water.

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