Have you ever heard of ransomware? It is a type of malicious software that encrypts your data and holds it “hostage” until you can pay the ransom. It is a method for hackers to extort money from their victims. How it gets to computers is similar to any other viruses, from tricking people to exploiting security loopholes.

The business of ransomware has turned out big profits for criminals who use it. This has forced a global effort to identify and take down scammers.

Here are seven dos and don’ts you need to know for your business in dealing with ransomware.

Dos and Donts of Ransomware

1 – DON’T pay the fee

When you pay a criminal to restore your files, you’re only encouraging them to commit more ransomware crimes. Furthermore, paying the money still won’t guarantee that you will get the files back.

2 – DON’T give your personal information

When answering an email, text message, or a phone call, do not give away your personal information. Phishers, a type of scammer, will do their best to trick you into installing malware into the computer and will even mask their identities as IT professionals. If you receive a suspicious call, notify your IT department right away.

3 – DO have a backup ready

Make sure that you always have a backup in hand to restore any encrypted files. This is the fastest way to restore your data and resume operations.

4 – DO use reliable antivirus software and firewall

Having a secure firewall and making sure your antivirus is up to date is vital to the security of your system. There are many fake antivirus software out there, so make sure that you get one from a reputable company.

5 – DO use content scanning and filtering

If you have a mail server, set up a way to scan and filter them. Inbound emails should be examined for threats and block any attachments that aren’t safe.

6 – DO keep software updated

Not only should you keep your firewalls and antivirus updated, but every software that you have as well. Using old software opens up loopholes that hackers can use to enter your system. With regular patching, you can prevent virus infection.

7 – DO alert your IT department before travelling

Before you head out to travel, notify your IT department, especially if you won’t have access to a secure WiFi. Make sure you have a VPN to use when accessing public WiFi to ensure that no hackers get access to your data.

Ransomware isn’t the only virus that business owners have to worry about, but it is one of the easiest attacks that can be avoided if you follow our tips. One of the best ways you can help reduce risk to your business is to educate all your employees & ensure that you have a modern antivirus installed across the system.

Tell your employees about the ransomware and how to take precautions against it. This will go a long way in keeping your entire business safe and sound.

We’re a managed IT service based in Chilliwack, get in touch with us today to see how we can help.

2 Responses to “What to Do & What Not to Do When You’re Infected With Ransomware”

  1. All You Need to Know About Malware - A Beginner's Guide by MicroAge

    […] Ransomware is a type of malware that may prevent access to a file, and you will have to pay the hacker a ransom to regain access. […]

  2. How to Improve Your Cybersecurity in 2019 - BC - Chilliwack

    […] e-commerce have brought with it the proliferation of cyber threats, ranging from plain phishing to ransomware and identity […]


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