Aside from being a trusted advisor to companies of all sizes, a Managed Service Provider (MSP) can be an invaluable asset for other reasons as well. IT costs are the one area that can save you money in the long run. When looking at your budget in terms of dollars and cents, often a company will not look at the cost of productivity losses, unscheduled maintenance fees, and possible implications to a business’s reputation. An MSP offers solutions to help your organization stay ahead of issues in a proactive way rather than trying to fix the problems in a reactive method, that can ultimately cost more.
Maintenance and Monitoring
These two solutions together account for a significant portion of your productivity. This proactive solution that can reduce downtime. When an employee’s computer station is down for even a couple of hours, the loss of productivity can be costly. Being down for longer than a couple of hours could have a significant impact on the day. When calculating this number, keep in mind it is not just their hourly wage you need to consider. It is also about making a customer wait or having them go elsewhere if this is a continuous problem.
Maintenance and monitoring also stay on top of vulnerabilities that go unnoticed to the average employee. Updates and patches need to be kept up to date in order to ward off cyberattacks. Outdated computer systems are more susceptible to attacks than ones that are updated and patched on a regular basis.
Working with an MSP offers reoccurring predictable monthly billing rather than not knowing what will need to be spent or when it will need to be spent. Most MSPs provide different packages for different levels of service and if you have never worked with an MSP, there are many resources available to help you determine the level of service you’d benefit from. LIke any other partnership, you should take your time and find an MSP that is a good fit.
Think of it Like Insurance
It is not a matter of if something will happen to an organization’s IT infrastructure but rather a matter of when. Many experts believe that the occurrence of cyber attacks will continue to rise. Do not let your business be a casualty. Protecting your data is critical to your success and being proactive in creating a business continuity plan is the best way to ensure it will stay safe. You deserve peace of mind knowing that your business has a layered approach when it comes to safeguarding your business data.
Working with an MSP that is knowledgeable and personable offers comfort. They live and breath technology information much in the same way understand the ins and outs of your business. With skillful advice on the best solutions, an MSP is there to educate you on what is best for your business by sharing honestly and with integrity.
MicroAge believes in educating businesses to keep them informed and up-to-date on IT issues.
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