If your company is one of the many encouraging employees to work from home to reduce the spread of COVID-19, you may be tasked with managing a remote workforce. If this is a new experience for you or your staff, know that we are prepared to not only help you set up a remote workforce but also support your needs.
Creating a remote workforce out of necessity may have organizations concerned with security, access to documents, communication, meetings, what devices to use. Please read on for some best practices to implementing and carrying out a remote workforce during an emergency.
Number One Defense Against Cyberthreats is Staff
Unfortunately, cybercriminals do not take a break during an emergency. If anything, they look for ways to capitalize on other’s misfortunes. A layered approach using the latest security tools and solutions is, of course, the most ideal and that includes staff that are diligent on phishing scams, fraudulent messages about sign-in information, the other common ways a hacker will try to gain information. While some of these measures may seem redundant or overkill, helping your end-user to understand why these measures are necessary could save important business data.
Access to Applications and Documents for Remote Workforce
Whether your company has issued business devices or your staff will be using personal devices, it will be important to ensure access to the appropriate applications and documents. Not everyone will need access to everything, so opening up the flood gates to all is not necessary, while at the same time ensuring critical job functions are performed with the right access. Enabling a team to work remotely during an emergency may take some time to understand who needs what applications and documents and that’s ok.
Using a multifactor authentication (MFA) provides that extra layer of security for both your organization and the end-user. This process asks the user to sign-in with additional forms of identification. It could be a code or fingerprint scan. This additional security measure is something that cannot be easily obtained by an attacker. Enforcing password protection practices, such as using a password vault or encryption keys, will also make it more difficult for unauthorized users to gain access.
Communication & a Remote Workforce
One of the biggest hindrances to working remotely is the lack of face-to-face interactions. Even with all the advancements in technology, text can be dry and difficult to understand tone. Fear not! There are dozens of excellent ways for your teams to set up secure and reliable tools for group-chats, client meetings, and video conferencing. You can still hold those important meetings and calls while working remotely. Encourage your staff to implement video conferencing at some point in their day to eliminate the feeling of isolation.
Working remotely is not new but with more people engaging in it during these difficult times, different challenges may emerge. Please know that there are resources to help you transition as smoothly as possible. A quick search will bring up hundreds of helpful ideas or you can contact our office to help you with solutions for peace of mind.
MicroAge believes in educating businesses on the benefits of partnering with an MSP.
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