In order to function efficiently and ensure the job is done right, your business requires a network and systems management toolset that delivers IT services quickly, proactively and cost-effectively. MicroAge offers a comprehensive toolset that includes remote network monitoring, management, remote control, end-point security and reporting delivered by trained professional technicians from a vendor-authorized service provider.
Challenges Impacting Your Business:
- Interruption of vital IT systems or services
- Cost and impact of unpredictable IT outages
- Security and risk of loss of critical business data
- Predictability and management of IT costs
- Exposure to regulatory and audit compliancy
- Time and effort management of non-technical staff overseeing IT operations
Managed Solutions Components
- Monitor: Performance and alerts generated by IT assets on the network – an overall health check.
- Manage: Anti-virus, anti-spam, e-mail, , firewalls, UPS, business critical software, , network devices and vendor relations.
- Maintain: Network documentation, inventory management, perform critical software updates and firmware revisions, and end-user support.
- Maximize: The value of your IT investment and the benefits that your internal staff can bring by focusing on your business.
Managed Solutions Benefits
- State of the art toolset and technical expertise available for your business
- Increased productivity through efficient use of automation
- Increased availability and consistency of systems
- Predictable IT operating costs
- Reporting ability combined with advice that will allow you to gain insight on your operations