Overview

In order to function efficiently and ensure the job is done right, your business requires a network and systems management toolset that delivers IT services quickly, proactively and cost-effectively. MicroAge offers a comprehensive toolset that includes remote network monitoring, management, remote control, end-point security and reporting delivered by trained professional technicians from a vendor-authorized service provider.

 Challenges Impacting Your Business:

  • Interruption of vital IT systems or services
  • Cost and impact of unpredictable IT outages
  • Security and risk of loss of critical business data
  • Predictability and management of IT costs
  • Exposure to regulatory and audit compliancy
  • Time and effort management of non-technical staff overseeing IT operations

Managed Solutions Components

  • Monitor: Performance and alerts generated by IT assets on the network – an overall health check.
  • Manage: Anti-virus, anti-spam, e-mail, , firewalls, UPS, business critical software, , network devices and vendor relations.
  • Maintain: Network documentation, inventory management, perform critical software updates and firmware revisions, and end-user support.
  • Maximize: The value of your IT investment and the benefits that your internal staff can bring by focusing on your business.

Managed Solutions Benefits

  • State of the art toolset and technical expertise available for your business
  • Increased productivity through efficient use of automation
  • Increased availability and consistency of systems
  • Predictable IT operating costs
  • Reporting ability combined with advice that will allow you to gain insight on your operations