Advances and improvements that vendors make in their software provide valuable improvements in terms of functionality and end-user productivity. They also play a critical role in maintaining system and network security in the face of growing threats and challenges posed by viruses, hacker attacks and other vulnerabilities. Patch management solutions provide organizations with ongoing support to ensure that their network, operating systems and software remain up to date with the latest improvements and safeguards. Patches include critical driver updates, security and functionality upgrades, operating system upgrades, and network operating system (NOS) patches. Patch management encompasses the collection of software patches and Service Pack updates; pre-installation testing in a controlled environment; and rollout to the customer’s environment.
Deliverables
- Collection from vendors of software patches and Service Pack updates;
- Patch testing;
- System-wide rollout to customer’s environment.
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Benefits
- Reduces IT operational and administrative costs;
- Ensures service continuity and reliability;
- Enables organization-wide consistency of software and operating systems for improved performance and efficiency;
- Frees up internal IT resources to focus on other priorities.
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