MicroAge's network specialists can remotely monitor and manage your business network and virtual private network anywhere across Canada, ensuring maximum network uptime and optimal performance. Services are available for total 24/7 coverage, 365 days a year, and include ongoing performance management, fault management, configuration management, and change management.
Deliverables
- Monitoring of servers, routers and network applications;
- Troubleshooting support via remote connection;
- Available reporting and planning information (e.g., trend analysis; network configuration maintenance; ticket, change, and escalation management).
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Benefits
- Enhances employee productivity through increased network and server availability;
- Reduces operating costs;
- Frees up internal IT resources.
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